Feedback and complaints

At ARRCS, we value your feedback, and take all compliments, complaints and general feedback about our services and employees seriously. Your feedback will be managed:

• Fairly.
• Promptly.
• Respectfully and sensitively.
• In a culturally informed way.
• Without prejudice or retribution.
• Responsively to special needs, including a complainant’s choice of advocate, when requested.

How to submit feedback